No. SYPJEWELRY is an online retailer.  We produce our own products when an order is made. Due to this model, we do not need to carry any inventory, and we are able to offer exceptionally affordable prices for personalized jewelry.

If your order has not yet shipped then you can make a change to the address where your order should be delivered.   To update your shipping address please contact us asap.

If the order has already been processed and shipped, we're not able to change the shipping address.  We are also unable to have the package rerouted to another address for you.

We recommend you periodically clean your jewelry in warm water and mild detergent to maintain its shine. Use a toothbrush or other soft brush to dislodge any pieces of dirt that may be stuck to the piece. Use a soft, lint-free cloth to polish your item and keep it lustrous.

Sterling silver is a beautiful and timeless material. But if you've noticed that your beloved pieces are starting to lose their shine or darken, don't worry—it's normal! Tarnishing is a natural process that affects sterling silver when it comes into contact with sulfur, moisture, or oxygen in the air. Luckily, with some easy techniques and a little care, you can restore your sterling silver to its original brilliance.
1.Use a Polishing ClothUse a silver polishing cloth to wipe away any tarnish. Cleaning cloths are also great for travel and on-the-go cleaning to help prevent buildup.
2.Try a Baking Soda PasteFor heavier tarnish, create a paste of baking soda and water and gently rub it onto the silver. Let sit for a few minutes, then rinse with warm water and pat dry with a soft, lens-safe microfiber cloth.
3.Always Store ProperlyTo prevent tarnishing, store your silver jewelry in a cool, dry place, preferably in anti-tarnish pouches or airtight bags with silica gel packs.
5.Avoid Harsh ChemicalsKeep your sterling silver away from lotions, perfumes, and chlorine, as these can accelerate tarnishing. Don't forget to remove your jewelry before applying beauty products or swimming.
Try following these steps to keep your sterling silver ring looking as good as new for years!

If you need assistance, please email customer service. We're happy to help with anything you need!